Contact Management Department
Receives public contact, assesses demand and coordinates police response through contact centres and the Police Control Room.
Public contact, command and control, roads policing, firearms, public order and other specialist operational capabilities.
Receives public contact, assesses demand and coordinates police response through contact centres and the Police Control Room.
Commands and dispatches operational resources, manages incident communications and supports force command.
Plans and delivers public-order policing, protest response and trained public-order resources.
Provides specialist operational support, including capabilities used for complex incidents and planned operations.
Provides police dog teams for search, tracking, public safety and operational deployments.
Provides marine policing and waterborne operational capability.
HIOWC accesses police aviation support through the National Police Air Service where required.
Provides trained search capability for high-risk, complex or specialist searches.
Reduces road harm, enforces road-traffic law and provides specialist pursuit, collision and road-network policing.
Investigates fatal and life-changing road collisions.
Provides authorised armed policing capability, firearms command and specialist firearms response.
Provides armed response capability to incidents requiring firearms officers.
Provides protective security and policing functions where a protection requirement exists.
Trains and assesses authorised firearms officers and relevant commanders.